WE CARE

More than anything, your dog needs personal attention and you deserve the peace of mind. Luckily, we can take care of both!

We’ll work with you to develop a Rover-Time custom plan for your dog and we will provide feedback from our professionally trained caregivers on their progress. If we see things that may need adjusting along the way, we’ll discuss them with you first to make sure we’re always on the same page. We want your dog to be as happy and content with us as you’ll be.

Rover-Time implements GPS tracking technology on all of our walks and our client portal provides you with instant updates as soon as your dog’s visit is completed! Post-visit reports can include notes, pictures, and a visit report card. Messages can be sent as email, texts, or push notifications sent directly to your phone. You’ll also be able to directly message your dog’s walker as much as you’d like. After all, the highest standards must be maintained when it comes to spoiling your dog!

YOU’RE SAFE

Rover-Time hires all its employees and does not contract with independent contractors. We pride ourselves on our hiring, training, providing continued education and support for our dog walkers and office staff. Having the ability to set and enforce company standards and protocol helps ensure the quality of safety, happiness, and comfort that all of our clients and pets have come to depend on!

Your dog’s in good hands. Rover-Time Dog Walking & Pet Sitting’s team is made of the best and most reliable dog walkers in Chicago. Take a peek at our amazing reviews on Yelp! 

Our team of awesome dog walkers receives professional training centered on compassionate care. Your dog will be treated only with kindness — and it’s our privilege to give this to them! We are lifelong animal lovers and owners who are truly dedicated to the welfare of the pups.

When we interview applicants we look for dog walkers who are experienced, knowledgeable, and passionate about dogs. We only select people we would trust in our homes with our pups. We take special care to make sure that they will give your dog their complete love and attention, and that they believe customer service is everything.

Before welcoming anyone to our team, we make sure they have gone through our vetting processes. Your dog is like your baby, and we make sure everyone coming into contact with them is trustworthy. We also check each potential dog walker’s references to make sure that others can vouch for their trustworthiness, work ethic, and customer service.

Once onboard, each dog walker receives intense training to make sure Rover-Time’s standard of service is met while maintaining the highest level of quality and professionalism before, during, and after each visit.

And in the case of an accident, we carry Travelers Business Insurance that covers dog bites, veterinary care, property damage, and loss.

WE’RE CONVENIENT

Look, we just want to talk to you about how awesome your dog is and how much we love them! So we made it as easy as we could to handle all the business-y stuff online.

Once you’ve signed up, you can keep your account up to speed through our client portal and use nearly any form of payment.

We’ve made sure to keep our business small enough to maintain the charm of a boutique while balancing the convenience of a larger company.

It’s the best of both worlds!